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Terms and conditions

The content of this site (descriptions, features, images, prices, presentation form, etc.) can not be reproduced or used without the written consent of the owner of this site. The terms and conditions submitted comply with the applicable legal regulations:

Electronic Commerce Law - no. 365 of June 7, 2002, published in the Official Gazette no. 483 of July 5, 2002.

Ordinance no. 21 of 21 August 1992 on Consumer Protection, published in the Official Gazette no. 212 of August 28, 1992.

Ordinance no. 130 of 31 August 2000 (updated until 12 January 2004) on consumer protection in the conclusion and execution of distance contracts, published in the Official Gazette no. 57 of 31 January 2003.

Emergency Ordinance no. 34/2014 on consumer rights in contracts concluded with professionals in June 2014.


The entire content of this site - images, texts, graphics, symbols, WEB graphics, scripts, programs and other data - is the property of SARL ATELIER TELECOM, registered in France under number 8323513601, and its suppliers, and is defended by law for copyright protection. The use of any of the items listed above without SARL ATELIER TELECOM's consent is punishable under the laws in force.


Your personal data will be used by SARL ATELIER TELECOM and its suppliers only for the purposes of this site. The information in the order form will be used to send you confirmation of orders, promotions, periodic newsletters, etc. SARL ATELIER TELECOM undertakes not to disclose or sell the databases containing information about your personal data. Personal data may be transmitted to law enforcement authorities to verify commercial transactions, only at their justified request.


All prices displayed on the site are expressed in RON and include VAT. Prices do not include transport. The transport price is displayed separately.


Any attempted to unauthorized access to the site and any attempted of fraud will be reported to the competent authorities. Any conflict that might arise between SARL ATELIER TELECOM and its customers will be resolved amicably by agreement between the parties. If this is not possible, the Romanian legal provisions in this area will apply, and the resolution of the conflicts is the responsibility of the Romanian courts. By agreeing to the Terms and Conditions listed above, the customer assumes all rights and obligations arising from the purchase in the virtual store


According to Article 9, the Emergency Ordinance no. 34/2014 of 4 June 2014 on consumer rights under contracts with professionals, "the consumer benefits for a 14-day period to withdraw from a distance or off-premises contract without having to justify the decision to withdraw and without incurring any costs other than those provided for in Article 13 (3) and Article 14. "

According to Article 13 of the Emergency Ordinance no. 34/2014

"(1) The professional (SARL Atelier Telecom) shall reimburse any sums it has received as payment from the consumer, including, where applicable, the costs of delivery without undue delay, and in any case no later than 14 days after the date on which he is informed of the withdrawal decision of the consumer in accordance with Article 11. 2. The professional shall reimburse the amounts referred to in paragraph 1 using the same payment modalities as those used by the consumer for the original transaction, in the case where the consumer has agreed to another payment method and provided that the consumer does not pay the commission on repayment. "

Obligations of the consumer in case of withdrawal, according to Article 14 of the Emergency Ordinance no. 34/2014

1. Unless the professional has offered to recover the goods himself, the consumer shall return the products or shall hand them to the professional or to a person authorized by the professional to receive the products without undue delay and within 14 days from the date of which has communicated to the professional his decision to withdraw from the contract in accordance with Article 11. The term is met if the products are sent back by the consumer before the expiry of the 14-day period.
2. The consumer shall bear only the direct costs of returning the products, unless the professional accepts to bear the costs or the professional has not informed the consumer that these costs have to be borne by the consumer. [...]
3. The consumer shall only be liable for the diminution of the value of the products resulting from their handling, different from what is necessary to determine the nature, characteristics and functioning of the products. The diminution of the value of products must not be discouraging for the consumer to exercise his right of withdrawal. Whatever the situation, the consumer is not responsible for diminishing the value of the products if the professional has failed to inform him of the right of withdrawal in accordance with Art. 6 par. (1) lit. h). (4) The professional must be able to prove the diminution of the value of the products which results differently from what is necessary to determine the nature, characteristics and functioning of the products. "

Read the full version of the Emergency Ordinance no. 34/2014.



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